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Join nowQuestion for the group. I received an invoice from a vendor that uses QB to send invoices. When I opened the email from the vendor on my laptop using webmail, showed the two individuals responsible for payment. When I opened the same email later in the day on my phone, it showed that the invoice came from our accountant who has never had any contact with this vendor.
Any idea how this happened and the difference of where the email with the attached invoice resulted in the two different views?
I appreciate the details you've included in your post, ATestaPBC.
In this kind of situation, we're unable to provide you with what exactly happened. You have to verify this first with your vendor and accountant.
If you see it's suspicious, it is best to avoid opening or accessing any links included in it.
To report phishing emails and other security concerns, we have a designated website where you can directly submit the information to our security team.
To do this, here's how:
Below are a few things to look for if you're not sure of the email you received came from Intuit:
Lastly, kindly visit this article for a detailed information: Identify suspicious activity, phishing scams, and potential fraud.
If you need any further assistance securing your data, let me know by dropping a comment below. Please know that I'm just one click away, stay safe!
Wasn't fraud, just a glitch in how our email was handling that invoice from the vendor.
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