Your account seems to be showing unusual activity, as the problem continues despite verifying it against the actual bank deposit in QuickBooks Online (QBO), Solaruser.
The Undeposited Funds account acts as a temporary holding area for money until you decide to deposit it. It is the primary account for deposits when you receive payments. To transfer the amount to an undeposited fund, you must create a bank deposit.
I suggest troubleshooting since this issue continues. Sometimes, browsing data can disrupt your account navigation. Consider using a private window, as it won't store any additional files. Here's how:
- Press keys: Ctrl + Shift + P (Mozilla Firefox & Microsoft Edge browser)
- Press keys: Ctrl + Shift + N (Google Chrome browser)
- Press keys: Command + Shift + N (Safari browser)
If you require assistance with reconciling your account, consider visiting this link: Reconcile an account in QuickBooks Online.
Additionally, here are some articles that can assist you in managing your other bank transactions in QuickBooks Online
Let me know once you've done the process, just comment below if you have other concerns about depositing transactions or related about QuickBooks. Have a great day!
