A new customer was created and invoiced. The customer made a partial payment which was recorded against the invoice and subsequently deposited into a checking account. The balance sheet shows a negative balance in an inactive savings account for the remaining amount due on the invoice. Why is it doing this and how do I fix it?
I can guess that the item used on the invoice probably uses that savings account.
If so, use a different item or, only if you want all of the data that uses that item to be updated, edit the item and change sales account on the item to an income account (probably) and as you save the change answer yes that you want to update all of the data to use the new account.
I can guess that the item used on the invoice probably uses that savings account.
If so, use a different item or, only if you want all of the data that uses that item to be updated, edit the item and change sales account on the item to an income account (probably) and as you save the change answer yes that you want to update all of the data to use the new account.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
