Invoicing rent underpayment

JMB007 · ‎October 19, 2025

HI. I (Landlord) am trying to find out how to invoice a renter for an unpaid leftover rent from the previous month.

Every month I invoice my tenant ($1950) for the rent due on 1st of the month. Then when i receive the payment, I go into "customer", "receive payment" and apply it to the invoice due.

Last month, the tenant made a mistake and only paid $1900. I applied the payment to the invoice and applied the underpayment to as "leave this as an underpayment" in the QB options.

When I run the statement as of 10/1, the statement shows $50 are still due. That is correct.

How can i invoice these $50 and next month rent ($1950) due on the same invoice in order for when i get the payment ($2,000) it will remove the $50 still open on the old invoice and the $1950 for the new invoice.

Thanks.

ThomasJosephD

You can provide your tenant with a statement detailing the balance from their previous payment, along with the new invoice, JMB007.

If the balance reflects an underpayment, you cannot include it in a new invoice, as this would create a duplicate accounts receivable entry. Instead, issuing a statement will inform your tenant of the outstanding balance from the previous invoice, while you can send them the invoice reflecting the original rental amount.

Once you receive the $2,000 payment, you can apply the $50 outstanding balance to the payment.

Here's how:

Go to Customers and select Receive Payments.
Select the tenant from the RECEIVED FROM dropdown.
Enter the PAYMENT AMOUNT ($2000).
Check both the outstanding balance and the new invoice.
Click Save and Close.

Once completed, the outstanding balance will be cleared.

Let us know if you have any additional questions or need further assistance.

View solution in original post

ThomasJosephD

You can provide your tenant with a statement detailing the balance from their previous payment, along with the new invoice, JMB007.

If the balance reflects an underpayment, you cannot include it in a new invoice, as this would create a duplicate accounts receivable entry. Instead, issuing a statement will inform your tenant of the outstanding balance from the previous invoice, while you can send them the invoice reflecting the original rental amount.

Once you receive the $2,000 payment, you can apply the $50 outstanding balance to the payment.

Here's how:

Go to Customers and select Receive Payments.
Select the tenant from the RECEIVED FROM dropdown.
Enter the PAYMENT AMOUNT ($2000).
Check both the outstanding balance and the new invoice.
Click Save and Close.

Once completed, the outstanding balance will be cleared.

Let us know if you have any additional questions or need further assistance.

ThomasJosephD

Hi @JMB007.

I just wanted to follow up to check if the resolution we provided helped resolve your issue.

Please let us know if everything is now working as expected or if you're still experiencing any problems.

We'll be glad to assist you further if needed.

JMB007

sorry for the late reply, but this option works perfectly.

Thanks

RheaMaeH

We're glad to hear that everything worked out for you, JMB007.

Our top priority is to provide accurate and personalized assistance to help you manage your QuickBooks tasks smoothly, including invoicing for rent underpayments. We're happy that my colleague ThomasJosepdD's advice helped you successfully address your concern and streamline your invoicing process.

If you have any additional questions or require further support, please don’t hesitate to reply below.

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