Is anyone else having issues saving receipts to projects after updating the app?

Thanks for reaching out, Richard.

To help us find a solution for you, could you let us know if you saw an error message when you tried saving the receipts? Error messages often provide clues that can help us fix the problem.

In the meantime, let's clear your app's cache. By doing so, the app refreshes its data, which can resolve crashes, slow performance, or display errors. Here's how to do it on your iPhone:

1. Go to Settings, then tap General.
2. Tap iPhone Storage, then select the QuickBooks Online app.
3. Tap Offload App. This will free up the storage without deleting your app's documents and data.

If that doesn't work, you can also reinstall the app to see if that solves the problem.

If the issue persists, please contact our Live Support team. They have the tools to look into this issue. Here's how to reach them from the app:

1. Tap the Menu icon, then the Help (?) icon in the top-right corner.
   
2. Tap Articles and support.
3. Scroll down, and tap Contact Us.
4. Briefly describe your issue, then tap Continue.
5. Choose either Schedule Appointment or Have us call you.

Before reaching out, kindly check the support availability hours to ensure a smooth connection.

Feel free to reply if you have any more questions.