To access the details of payments received and associated payment fees within QuickBooks Payment, you'll need to run a report via your merchant account. Utilize your Merchant Service Center to locate transactions, deposits, or fees. I can help you through the process below.
In finding the transactions you received.
Here's how:
- Log in to your Merchant account.
- From the Activity & Reports menu, select Transactions.
- Select the Dates ▼ dropdown menu to change the date needed. You can filter any six months in the last 12 months.
- If you want to, select the Show advanced options to do a specific search using the transaction ID and expiration date of the card.
- Select Search.
- Once you find the transaction, you can:
- Select the transaction to see more details about it.
- Select the small gear ⚙ icon to see your receipt options, print, or reverse the transaction.
- Export the data as a comma-separated values (CSV) file.
In finding the fees.
Here's how:
- From the Activity & Reports menu, select Fees.
- Select the Dates ▼ dropdown menu to change the date needed. You can filter any six months in the last 12 months.
- Export the data as a comma-separated values (CSV) file.
Once you export the necessary data, combine both the payment received data and payment fee records to gain a comprehensive overview of each financial transaction.
Moreover, if you want to automatically record deposits and fees deducted from your QuickBooks Payments transactions. You can check this article as your guidelines: Record payments deposits and fees in QuickBooks Online.
After you follow all the steps regarding payment fees and payment received but still need further assistance, please click the Reply button below to comment. I'm here to help you.