Is there a way to pay contractors from the time they record in QBTime? Several QBO 'experts' have said I have to manually do it, despite it's advertised to be able to do so.

daniel-hanzareal · ‎April 26, 2024

I have to manually multiply their total hours by their rate. The problem is their time that's allocated and recorded to specific projects in QBO creates a double entry when that actual expense comes through the bank feed. That means I have to go through and not only manually split every check to each project appropriately, I have to delete every time entry because it's a duplicate. I've attached a snippet of a billable time entry for the same work prior to deleting the time entry to show how it creates a duplicate for the time and actual expense.

It doesn't matter whether or not it's billable, that's irrelevant because that's only for creating an invoice to the customer - every QBO expert was adamant this was the way until we walked through it. Everything is exported correctly from QBTime and since this issue only has to do with paying contractors it's only QBO, nothing to do with QBTime - something else QBO experts were adamant about. There's also an average of 3-5% more likelihood of human errors when something has to be done manually vs automated. So is there a way or why is it advertised as such?

jAldrenA

Good day, Daniel!

I noticed a similar question about paying contractors was asked recently in another thread.

I wanted to provide you with a direct link to that conversation where my colleague provided a detailed response: https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/re-is-there-a-way-to-pay-co...

The QuickBooks Community is ready to assist you with any questions you may have. Let us know how we can help.

daniel-hanzareal

Thank you for your response. Yes, my initial post automatically got miscategorized to Reports and Accounting, when it should be in Payments. The detailed response provided was a copy paste from the articles that were linked, which weren't relevant or said the same thing in my post, but neither the articles nor the detailed reply addressed the issue. Since this post is more detailed and includes and attachment, I'm going to keep this one and get rid of the first one. So, are you able to answer?

Carneil_C

I appreciate you for getting back on this thread, daniel.

Thank you for laying out the details of your concern and providing an additional screenshot for reference.

Allow me to join here and add information to help you sort this query with paying your contractors.

I agree with the other expert's recommendation to manually delete the entries, as they can create duplicates in QuickBooks Online (QBO). Once you have entered the hours and rates in QB Time, it will automatically sync in QBO. It might be the reason why you are experiencing double entries.

In addition to that, feel free to reach out to our Customer Support Care Team. Our representatives have equipped tools to guide you through the process. Here's how:

From the Help (?), click Contact Us.
Please enter your question and select Let's talk.
Choose a way to connect with us: Have us call you, or Chat with us.

Please know that when contacting our support, ensure to reach out to them during their available hours.

Moreover, I'd like you to know that our moderators here in the QuickBooks Community have already deleted your original post, as you requested.

This reference discusses adding and managing your employees' time from the Time tab: Track and manage QuickBooks Time in QuickBooks Online.

Feel free to read this article to add and set up QuickBooks Time Kiosk on your device: Set up QuickBooks Time Kiosk.

You can always rely here in the Community space for additional assistance managing your contractors. I'll be right there to help you whenever you need it. Take care always.

daniel-hanzareal

"I agree with the other expert's recommendation to manually delete the entries, as they can create duplicates in QuickBooks Online (QBO). Once you have entered the hours and rates in QB Time, it will automatically sync in QBO. It might be the reason why you are experiencing double entries."

It is the reason for double entries, that was never in question. So, your recommendation is to delete everything QBTime records and transfers to QBO - not just hours, but service items, billables, retyping all the notes, downloading and uploading all the photos... everything, for every single time entry, just to manually recreate it in QBO? The crazy thing is all that data already lives there and is appropriately associated in QBO as a time entry. So it's the experts' consensus to spend hours upon hours redoing perfectly good work?

daniel-hanzareal

🦗🦗🦗🦗🦗🦗🦗🦗

@Carneil_C @jAldrenA ?????

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Is there a way to pay contractors from the time they record in QBTime? Several QBO 'experts' have said I have to manually do it, despite it's advertised to be able to do so.