Is there something wrong with my credit card....

E Mail said I have a message but I don't see it....

Hello @rgh9850-

Welcome to the Community. I'd love to help you with your question about your credit card. 

Did the email indicate if this was the credit card was connected to your QuickBooks billing?

Let's start by checking your subscription billing information:

View your subscription info:

1. Sign in to QuickBooks Online as a primary admin.
2. Select Settings ⚙, then Account and settings.
3. Select Billing & Subscription.
4. Review the information in each section.
   • To view payment history: In the QuickBooks Online tile, select View payment history. Your billing history shows the last 6 months’ bills.

If there you see that you need to update your credit card for billing, here's how:

Update or change your payment method:

1. Sign in to QuickBooks Online as a primary admin.
2. Select Settings ⚙, then Account and settings.
3. Select Billing & Subscription.
4. Next to your payment method, select Edit ✎.
5. This will launch the Wallet list. From this view you can:
   • Edit the payment method used for QuickBooks Online billing (expiration date, billing address, account holder name)
   • Add a new payment to be used for QuickBooks Online billing
   • Switch QuickBooks Online billing to previously stored payment method
6. After saving your change, the payment method will be displayed on the Billing & Subscription page.

If the billing information is active and you don't see an error or message there, please let me know. 

Any additional information you can provide will help determine what the email may be directing you to.

I'll keep an eye out for your reply!