Level 3 Data Payment

NET2019 · ‎September 18, 2023

There is a pop up every time you select "add payment". The pop up says "Level 3 data on payments from commercial cards has been enabled". I click ok. And EVERY SINGLE TIME I accept a payment, I have to click through this pop up. That's not the issue - the issue is Quickbooks times out and it takes two minutes to accept the payment. I have 40 checks. So the next 80 minutes of my day will be spent accepting deposits.

Tell me how to disable this. Tell me how to turn off the pop up. And stop messing with the few things left that actually work on this platform.

CSI Inc · ‎September 18, 2023

We are also having this issue, but when emailing out invoices. Turning off pop up messages for products and services does nothing. It would be really nice to include a checkbox or something that says 'Don't show again'. My AR department is really upset that this is adding a ton of time to each invoice being mailed out. Any suggestions would be appreciated.

AbegailS_ · ‎September 18, 2023

Hello, everyone.

We are currently experiencing an issue where customers are encountering the 5xx errors or Level 3 Data popup when processing payments using QuickBooks Desktop. Our engineers are working to fix this as soon as possible.

In the meantime, please visit this link for updates about the issue: https://status.quickbooks.intuit.com/.

We appreciate your patience and understanding in this matter. If you have any further questions or concerns, please don't hesitate to let us know.

Maxi1818 · ‎September 18, 2023

We are having the same issue except it is when we are emailing invoices from QuickBooks. We get the pop up each time and then a pause before the email is sent.

Topics

Training

Community

Resources

Level 3 Data Payment