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KennyL
Level 2

Level 3 notifications

How can I turn off the Level 3 credit card notification.  It comes up every time I create an invoice.

6 Comments 6
MaryAnn_E
QuickBooks Team

Level 3 notifications

Hello there, @KennyL.

 

I want to make sure your issue with the Level 3 Data Processing message gets resolved.

 

Let’s use the Turn off pop-up messages for products and services feature in QuickBooks Desktop. This can help prevent QuickBooks Payments pop-ups from showing. I'll show you how to do this below:

 

  1. Go to Edit and choose Preferences.
  2. From the General tab, check the box for Turn off pop-up messages for products and services.
  3. Click OK to save changes.

 

All you need to know about the Level 3 data processing and your QuickBooks Payments accounts can be found in this article: What merchants need to know about Level 3 data processing?

 

If the prompt continues after performing the above steps, I recommend contacting our Contact Payments Support.​ They have the special tools to help disable the message for you.

 

 I'm always here to listen and help should you have additional concerns. Take care. 

CSI Inc
Level 2

Level 3 notifications

Yeah, this is not the solutions.  Any other thoughts?  

GlinetteC
Moderator

Level 3 notifications

Hello, CSI Inc.

 

We are currently experiencing an issue where customers are encountering the 5xx errors or Level 3 Data popup when processing payments using QuickBooks Desktop. Our engineers are working to fix this as soon as possible. 

 

In the meantime, please visit this link for updates about the issue: https://status.quickbooks.intuit.com/.

 

We appreciate your patience and understanding as we're working on a fix.

Willmar Forklift
Level 1

Level 3 notifications

I just started getting these too!  Very annoying.

Donnalyng
Level 1

Level 3 notifications

Changing the preferences does not work

Donnalyng
Level 1

Level 3 notifications

This does not work and I have about 20 transactions that need entered, ugh.

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