Thank you,@Alphaglass432, for bringing this to our attention.
Let me help and provide information for you to resolve the payments that are not going through in QuickBooks Online (QBO).
To begin with, I suggest contacting your financial institution or bank to approve the transaction or enable the processing of payments with Intuit. However, if it's already approved and it's still not working, I suggest contacting our support team again to further check and investigate what's causing this problem and guide you on a possible fix.
Here's how you can reach them:
- Go to Help.
- Select the Search tab, then choose Contact Us.
- Type in your issue or concern in the field.
- Hit Continue.
- Click the Chat or Callback option.
For future reference, you can check this article: Contact Payment Support
For future reference, you can check the deposit speed for your product to learn when QuickBooks Payments deposits your customer's payments.
If you have any concerns about the payments not going through, please tag me in the comment section, @Alphaglass432. I'll assist you in any way possible.
