Good day, deal1tc. I appreciate your for providing enough details of your concern. Let's make sure to process your subscription renewal successfully.

The current price for the plan you've selected automatically charges you on a monthly/annual basis:

• For monthly plans, the billing cycle starts on the day you signed up for the subscription and ends 30 days later.
• For annual plans, the billing cycle starts on the day you sign up and ends 365 days later.

The message you received could indicates that you were experiencing an issue with your payment method when you processed your payment before. That is why it's asking you to update your payment method and card details in QuickBooks.

By keeping your payment method up to date, you can avoid any interruptions in service and ensure a smooth billing process. Here's how: 
 

1. Sign in to QuickBooks Online as a primary admin. 
2. Go to the Gear icon and select Subscriptions and billing.
   
3. Click on Edit next to your payment method. Update your payment method used for QuickBooks Online billing (expiration date, billing address, account holder name)
4. After saving your change, the Subscriptions and billing page will display the updated payment method.

However, if the system has already successfully deducted a payment and you are still receiving this kind of message, please consider reaching out to our customer support. They will check your account in detail, including payments made and subscription status.

Go to the Help icon> Contact us in the Search tab> Continue.

Please inform me if you have any more concerns about managing your subscription and account in QuickBooks. Helping you is my priority. Take care and stay safe. 

I feel like I am paying twice and I am confused on my billing cycle.

Thank you for taking the time to share your concern here in the Community, @deal1tc.

Let me share some insights on the billing cycle for your subscription to QuickBooks Online.

Once you've subscribed to QuickBooks Online, you're automatically charged on a monthly or annual basis, depending on how you've set up your chosen plan. 

If you've selected a monthly plan, your billing cycle starts on the day you signed up for the subscription and ends 30 days later. For annual plans, the billing cycle begins on the day you signed up and ends 365 days later.

Furthermore, if you noticed that you've been charged twice, I suggest contacting our phone or chat support. They can look at your account in a secure environment and review your billing history.

Here's a step-by-step guide on how:

1. Go to the Help menu and select the Search tab.
2. Then, click Contact Us.
3. Then, enter a brief description of your concern and select Continue.
4. Lastly, choose either Start a Chat or Get a Callback to start connecting with them.

You can reach them Mondays through Fridays from 6:00 AM to 6:00 PM Pacific Time and Saturdays from 6:00 AM to 3:00 PM.

Additionally, I'm leaving this article with more information about managing your billing and subscription: Manage billing, payment, and subscription info in QuickBooks Online.

To manage your plan to add more or have fewer accounting features, here's an article for your reference: Upgrade or downgrade your QuickBooks Online edition.

Keep us posted if you have more questions about your account and subscription. We're just one post away to help you out.