Let's clear your browser's cache to fix your PayPal account issues in QuickBooks Online (QBO), @savesave.
This can be caused by the piled-up cache in your regular browser. Let's identify the problem by emptying the cache in your browser. When logging into your QBO account, try using a private browser. Check the status of your PayPal account. If it works, go ahead and remove the cache in the one you're using right now.
Here are the following keyboard shortcuts:
- Safari: Command + Shift + N
- Mozilla Firefox: CTRL + Shift + P
- Google Chrome: CTRL + Shift + N
- Microsoft Edge: CTRL + Shift + P
If it works, here's how to clear cache and cookies to fix issues when using QuickBooks Online. Restart your browser right after. If not, try to use other supported browsers (Firefox, Google Chrome, Safari, Microsoft Edge).
For more information about syncing your PayPal account to QBO and managing your transactions, see this article: Use the Connect to PayPal app.
In case you'll encounter any unexpected results and errors with your, check the following article on how to resolve it: Connect to PayPal FAQ.
I'm always here if you need further help with your PayPal or anything else. Let me know by leaving a reply below. Have a great rest of the day!
