cancel
Showing results for 
Search instead for 
Did you mean: 
ShibliSayeed
Level 1

Need to receive a Customer payment against a previously booked bank deposit

Hi mates!

I'm Using Desktop Enterprise Solution 20.0. Let me describe my issue in the below. Then I'm asking my question.

 

Ask My Accoutant.pngInvoice.png01. On 04 Feb 2022, we have received a deposit ($1,776.03) in Bank. We do not knew who send that and why sent that. So we booked the deposit as "Ask My Accountant".

02. On 08 Feb 2022, we have received an customer invoice of $1,786.86. And we have booked that invoice.

03. Later our customer confirmed that they send the money first and then forwarded the invoice to us. So the $1,776.03 bank receipt was against Invoice amount $1,786.86.

 

Now, my question is how I can show the "Ask My Accountant" entry to receive the customer/invoice payment? Please let me know if I can describe more. Thank you very much.

 

Solved
Best answer June 26, 2022

Best Answers
MichelleBh
Moderator

Need to receive a Customer payment against a previously booked bank deposit

I know how to link the booked bank deposit to the invoice, @ShibliSayeed. I'm happy to share the complete steps to achieve your task. 

 

I appreciate you for sharing the complete scenario of your concern and attaching screenshots. Linking these two transactions is just a few clicks, and you'll be an expert in no time!

 

Let's modify the account you use in your bank deposit to Accounts Receivable. This way, you can link it to the invoice. 

 

Do the following: 

 

  1. Press Ctrl + A to open the Chart of Accounts page. 
  2. Open the Spectra Bank and double-click the transaction. 
  3. Change the Ask my Accountant to Accounts Receivable
  4. Update the Memo and Amount if needed. 
  5. Click Save & Close

 

Once the deposit entry is updated, apply the deposit entry as an invoice payment. Let me show you how: 

 

  1. Go to the Customers menu and select Receive Payments.
  2. Choose the customer from the Received From ▼dropdown.
  3. Click the Set Credits link under the Number of Credits section.
  4. Put a checkmark on credit or bank deposit you want to apply and hit Done
  5. Click Save & Close.

 

Ready to reconcile your bank account after dealing with the deposit? Check this article out if you need a guide: Reconcile an account in QuickBooks Desktop.

 

You can always come here in the Community if you're experiencing hurdles in your account. Just remember, I'll jump right into this thread to assist you further. Be safe.

View solution in original post

3 Comments 3
MichelleBh
Moderator

Need to receive a Customer payment against a previously booked bank deposit

I know how to link the booked bank deposit to the invoice, @ShibliSayeed. I'm happy to share the complete steps to achieve your task. 

 

I appreciate you for sharing the complete scenario of your concern and attaching screenshots. Linking these two transactions is just a few clicks, and you'll be an expert in no time!

 

Let's modify the account you use in your bank deposit to Accounts Receivable. This way, you can link it to the invoice. 

 

Do the following: 

 

  1. Press Ctrl + A to open the Chart of Accounts page. 
  2. Open the Spectra Bank and double-click the transaction. 
  3. Change the Ask my Accountant to Accounts Receivable
  4. Update the Memo and Amount if needed. 
  5. Click Save & Close

 

Once the deposit entry is updated, apply the deposit entry as an invoice payment. Let me show you how: 

 

  1. Go to the Customers menu and select Receive Payments.
  2. Choose the customer from the Received From ▼dropdown.
  3. Click the Set Credits link under the Number of Credits section.
  4. Put a checkmark on credit or bank deposit you want to apply and hit Done
  5. Click Save & Close.

 

Ready to reconcile your bank account after dealing with the deposit? Check this article out if you need a guide: Reconcile an account in QuickBooks Desktop.

 

You can always come here in the Community if you're experiencing hurdles in your account. Just remember, I'll jump right into this thread to assist you further. Be safe.

ShibliSayeed
Level 1

Need to receive a Customer payment against a previously booked bank deposit

Great. Thank you @MichelleBh !

Your suggestions has worked for me. I had to show the discounts too for this payment, the difference between invoice amount and the deposit. I've did that. Thanks again, have a wonderful time!!

LeizylM
QuickBooks Team

Need to receive a Customer payment against a previously booked bank deposit

You're always welcome, ShibliSayeed. 

 

I'm happy to hear that my colleague was able to help you link the booked bank deposit to the invoice in QuickBooks Desktop.

 

If you need tips and related articles, visit our QuickBooks Community help website for reference: QBDT Self-help

 

Feel free to reach out to us again if you need help with anything else. Have a wonderful day!

Need to get in touch?

Contact us