Old Liability Balances Disappeared from Pay Liabilities tab???

You've come to the right place, ebo8302. I’m here to provide information regarding the issue of missing tax obligations in the Payroll Liabilities tab in QuickBooks Desktop (QBDT).  

There are several reasons why payroll tax obligations may not appear in the Pay Liabilities section. Understanding these factors is crucial for maintaining accurate financial records and ensuring compliance with tax regulations. Here are three primary reasons why your payroll tax dues might be missing:

1. Unpaid liabilities are removed at the Pay Liabilities tab after 18 months from their original due date.
2. If these payroll taxes are paid, they won't show up as outstanding dues. Once a payment is processed, QuickBooks updates your records to reflect that the obligation is settled.
3. Unconfigured Payment Frequencies.

Since payments for these obligations haven't been processed, you'll need to verify your tax configuration to determine the root cause. I'll guide you on how:

1. Go to the Payroll Center, click the Pay Liabilities section, and click Manage Payment Methods at the bottom.
2. From the QuickBooks Payroll Setup window, hit Schedule payments.
3. Choose a Payment (deposit) method and a Payment (deposit) frequency for all your taxes.
4. Once done, Finish.

Refer to this article for more info: Set up and pay scheduled or custom (unscheduled) liabilities.

Additionally, you'll also need to verify payments or adjustments that may have already been applied to your liabilities, as this could explain why old liabilities are no longer visible in the Pay Liabilities section. To do this, go to the Payroll Center and click the Transactions tab. From that point, you can review the lists for Liability Checks, Liability Adjustments, or Year-to-Date Adjustments to find payments recorded during this calendar year or the previous quarter.  

Your financial health is crucial to the success of your business, and I’m here to support you every step of the way, ebo8302. If you have any further questions or need assistance with your payroll management, please don’t hesitate to reach out to us by leaving a comment below. Thank you once again for your time, and I wish you continued success in managing your payroll and tax obligations.

Payments are setup to be paid quarterly, and they haven't already been paid. Still not showing up. 

I appreciate you for getting back here in the Community, ebo8302. Let me provide some insights about the missing Old Liability balances on your payroll Liability tab in QuickBooks Desktop (QBDT) Payroll.

The missing liability balance in your payroll liability section could be due to the outstanding liabilities exceeding the appropriate time frame for resolution. This can lead to an accumulation of unpaid liabilities, even for small amounts, when payment forms suggest a different amount to be paid than

Additionally, I'd also recommend consulting with your accountant for professional advice. If you don't have one, you can find an accountant near your place. An accountant can provide expert insight into the complex aspects of liability management and help ensure the correct course of action is taken. 

Thank you for reaching out, ebo8302. I hope the information and steps above have clarified your concern regarding the missing liability balances in your pay liabilities tab. If you have further questions or concerns, please don't hesitate to post a reply. Our team is always available to assist you and is looking forward to providing further help.

Thanks, but that doesn't solve my issue...

I need it to appear back on the list... and I need to be able to pay it via electronic payment.

I understand that dealing with unpaid liabilities in QuickBooks Desktop is your goal, @ebo8302. Let me provide more detail on your concern about restoring old Payroll Liabilities in QBDT.

To note, there's no way to restore old unpaid liabilities in QBDT. These liabilities are automatically removed from the Pay Liabilities tab 18 months after their original due date. However, you can still pay them electronically by logging in to the Electronic Federal Tax Payment system or contact them, as they also accept payments via phone call.

Once you've taken care of the payment, you can manually record it in your QBDT. I'm here to guide you through the process.

1. Go to Employees.
2. Select Payroll Taxes & Liabilities.
3. Choose the Create Custom Liability Payments.
4. A new tab will appear. Enter the date range of the paychecks you issued and hit OK.
5. Once your unpaid liability will show, click it and hit the Create record your payment.

On the other hand, you can also input tax payments you made in the current or previous years. For more information, read this link: Enter historical tax payments in Desktop payroll.

Know that you're free to drop any additional questions you still have with your payroll tax liabilities. The Community supports are always doing their best to assist and provide you with the information and resolutions for your goals to be achieved.