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Level 1

Paid invoice but not deposited

A customer's invoice shows it is paid but has not been deposited into the bank account. This is for multiple invoices for this client only. All other customers that show a paid invoice has been deposited into the bank account. There is no error about the card being denied or anything like that. Please help!

1 Comment 1

Paid invoice but not deposited

There's no need to worry, bowigg.


In QuickBooks Merchant Services, the deposit will take 3-5 banking days before it will reflect on your bank account. Though the invoice shows paid, it will follow the standard banking lead time.


You might want to check process a payment quick reference guide for your reference.

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