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dbgroup
Level 1

partial credit card payments

Occasionally I will make only a partial payment on my credit card instead of paying the whole amount. In the pay bills screen, I click the bill for the credit card and enter $2,000 on the right hand amount to pay column. When I reconcile the credit card the following month the $2,000 doesn't show up on my reconcile screen so it shows I'm $2,000 off. What am I doing wrong?

Solved
Best answer January 03, 2019

Best Answers
qbteachmt
Level 15

partial credit card payments

Never make a Bill to pay later. The error is using a Bill at all. @Charies_M The issue is that a Bill implies the CC account already got paid; the difference is hiding in AP. You don't use Bills for CC processing.

 

"When I reconcile the credit card the following month the $2,000 doesn't show up on my reconcile screen so it shows I'm $2,000 off. What am I doing wrong?"

 

When you reconcile and the QB program offers to make a bill. Do Not Let It. Just hit Escape, cancel or the X in the top right corner. Make your own Check entry, for the payment date and amount, when you want to note how much you paid, putting the credit card account in the Expenses tab.

 

What you are doing now is hiding a liability (CC) in a different liability (AP). You cannot Reconcile the card provider statement, because the rest of the reconciled amount is hiding in AP.

 

Here's how to Fix it, now. Any Bill against CC that is not paid at all, just delete it. All that is doing is running data in Circles between two liability account types. Now, for any Partially Paid bill, reduce it to the amount paid. Now no open AP exists for the CC, so you Stop using bills entirely.

 

Using the CC is not AP. It is taking a Micro-loan, and the payment to the card provider is Direct, and not as AP. They are different types of Liabilities.

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9 Comments 9
Charies_M
Moderator

partial credit card payments

I'm glad you reached Community for support, dbgroup.

 

I want to make sure your concern with reconciling your credit card get's taken cared of.

 

To fix this, you'll have to edit the Pay Bills that you partially paid and change it to the exact amount you paid them. Doing this, you'll now be able to see the bills when reconciling your credit card.

 

Moving forward, when paying credit card charges, you can use the Write Checks feature in QuickBooks. This will let your payments show up in your credit card register along with your charges and you can reconcile the account normally.

 

Here's how:

  1. Go to the Banking menu.
  2. Select Write Checks.
  3. From the Bank Account drop-down, select the bank account you want to use for paying the credit card.
  4. Select the date of your payment.
  5. In the Pay to the order of drop-down, select the name of your credit card company.
  6. Enter the amount of your payment.
  7. Select the Expenses tab and select your credit card account.
  8. Select Save & Close.

I'll leave you with an article that will guide you through the process of paying credit card in QuickBooks Desktop: Set up, use, and pay credit card accounts.

 

I always got your back so please don't hesitate to reach out to me with any additional questions about making partial credit card payments in QuickBooks Desktop.

qbteachmt
Level 15

partial credit card payments

Never make a Bill to pay later. The error is using a Bill at all. @Charies_M The issue is that a Bill implies the CC account already got paid; the difference is hiding in AP. You don't use Bills for CC processing.

 

"When I reconcile the credit card the following month the $2,000 doesn't show up on my reconcile screen so it shows I'm $2,000 off. What am I doing wrong?"

 

When you reconcile and the QB program offers to make a bill. Do Not Let It. Just hit Escape, cancel or the X in the top right corner. Make your own Check entry, for the payment date and amount, when you want to note how much you paid, putting the credit card account in the Expenses tab.

 

What you are doing now is hiding a liability (CC) in a different liability (AP). You cannot Reconcile the card provider statement, because the rest of the reconciled amount is hiding in AP.

 

Here's how to Fix it, now. Any Bill against CC that is not paid at all, just delete it. All that is doing is running data in Circles between two liability account types. Now, for any Partially Paid bill, reduce it to the amount paid. Now no open AP exists for the CC, so you Stop using bills entirely.

 

Using the CC is not AP. It is taking a Micro-loan, and the payment to the card provider is Direct, and not as AP. They are different types of Liabilities.

dbgroup
Level 1

partial credit card payments

Worked perfectly! Thanks so much!

Geminyc
Level 1

partial credit card payments

and once bill is deleted, how can i change the account type in desktop 2020?

I deleted the bill, but the payment was already cleared. Now I can't edit the transaction and it does not  show when reconciling the CC account.

AlexV
QuickBooks Team

partial credit card payments

Hi there, Geminyc.

 

Thanks for joining us here.

 

When you delete a bill with a payment, the payment sets in A/P as a credit. For us to fix this, we recreate the bill and pay it with the credit.

 

You may check this article for more details: Pay bills in QuickBooks Desktop.

 

Please post again if you need further help. I'll be here!

256625
Level 2

partial credit card payments

We need to enter BILLS so we can manage the cash flow and the AP. We must be able to add a bill payable for the credit card.

CMF20
Level 1

partial credit card payments

Agreed - I need the remaining bills to be paid to show up on the unpaid bills reports.  How best to deal with that?  Make two separate bills, or one bill and one check? 

ksgirl24
Level 1

partial credit card payments

I am reconciling my credit card statements that I use for parts for our repair business.  One month I only made a payment of $500 on an amount of 2,000 and I can't get it to come out with the starting of the next month of the amount of the previous month.  It messes with it all.

Rasa-LilaM
QuickBooks Team

partial credit card payments

Thank you for participating in this thread, ksgirl24.

 

I understand how important it is for your company to match your actual bank and credit card statements. This allows you to easily reconcile the transactions in QuickBooks Desktop (QBDT). I'm here to help how to get the payment to appear in the Reconcile window.

 

Before you perform the reconciliation process, make sure to enter all transactions for the credit card statement period you plan to reconcile. If there are entries that haven't cleared your Financial Institution (FI) yet and aren't on your statement, wait to enter them.

 

Also, compare the list of transactions on your statement to what's in QuickBooks when you reconcile the account. Then, double-check your dates because they can affect the data displayed in the Reconcile window. Perform the reconciliation each month (one at a time). 

 

Let me share the following information to make your reconciliation easier in QBDT:

 

  • If you only want to see transactions for the statement period you're working on, select Hide transactions after the statement’s end date.
  • If you're reconciling a credit card account, the sections are Charges and Cash Advances (purchases) and Payments and Credits (payments to the credit card company). Focus on one section at a time.
  • If you’re reconciling an account for online banking, select Matched. Then, enter the Statement Ending Date from your bank statement. This automatically selects transactions that QuickBooks downloads and matches. Note: A matched transaction in the register has a lightning bolt next to it. A checkmark replaces the lightning bolt after you reconcile it.
  • If you want to sort the list, select the header or title of a column.
  • If there are more transactions in QuickBooks than there are on your bank statement, resort the list.

 

For more in-depth information, you can go over the Reconcile an account in QuickBooks Desktop guide. It outlines the entire process of matching your entries to those in the company file, as well as solutions to any discrepancies.

 

In addition, the following resources will walk you through the step-by-step process on how to: Fix issues when you're reconciling in QuickBooks Desktop.

 

Feel free to click the Reply button and leave a comment if you still have additional questions about balancing your entries or other QuickBooks concerns. I’ll jump right back in to assist further. Have a good one.

 

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