Welcome to the Community, @pigfrmr. I appreciate the screenshot you shared. It helps a lot.
Looking at your screenshot, I could tell that the reason why you're unable to match those transactions is because of the bank fees shown from your merchant's service center, while on the bank feeds side, there's none.
To resolve this, please undo the fees you recorded separately first. Then, let's create a customer invoice, receive the full invoice payment to remove the A/R balance, and enter a bank deposit for the bank fee to relieve the balance from the Undeposited Funds account. Here's how:
Step 1: Create a customer invoice.
- Go to the Customers menu.
- Choose Create Invoices.
- Enter the exact amount to be invoiced.
Step 2: Receive the full invoice payment to remove the A/R balance.
- Click the Receive Payments icon on the invoice page.
- Choose the correct invoice to pay.
- Click the Save & New or Save & close button.
Step 3: Enter a Bank Deposit for the bank fee to relieve the balance from the Undeposited Funds account.
- Go to the Banking menu.
- Click Make Deposits.
- Mark the invoice payment you made from the Select Payments To Deposit section.
- Click OK.
- In the Received From column, enter the bank fee as a vendor.
- In the From Account column, add an expense account for the fee.
- In the Amount field, enter a negative fee amount (-$4.27).
- Make sure the deposit matches the net bank deposit amount.
5. Click Save and close.
Once done, you're able to match the transactions from your bank feeds with the merchant's service center.
Please let me know if you have more questions. We're always glad to get back and answer. Have a nice weekend ahead!
