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inkslingersprint
Level 1

Payment processing temporarily on hold.

Why is it saying this 

Spoiler
 
1 Comment 1
AileneA
QuickBooks Team

Payment processing temporarily on hold.

Hello, inkslingers. 

 

I'm here to explain the possible reasons behind this situation about temporary payment on hold.

 

There are several factors that could lead to payment processing being temporarily on hold in QuickBooks Online. Allow me to outline a few potential reasons:

 

  1. Security Verification: QuickBooks Online has robust security measures to safeguard your financial data. Occasionally, our system may flag certain transactions for additional verification to ensure the safety of your account. This could result in a temporary hold on payment processing until the verification process is completed.
  2. Suspicious Activity: Our system may automatically trigger a hold if it detects suspicious transactions to protect your account from potentially fraudulent activity. This is done as a precaution to prevent unauthorized access to your funds. Our team will review the flagged transactions, and once cleared, payment processing will resume.
  3. Insufficient Funds: If insufficient funds are in your connected bank account or there are any issues with your payment method, payment processing can be temporarily held. Please ensure that your payment information is up-to-date and that you have sufficient funds available.
  4. Account Restrictions: In some cases, certain restrictions or limitations may be placed on your QuickBooks Online account, which can affect payment processing. These restrictions could be due to outstanding invoices, overdue payments, or other financial matters. Resolving these issues will allow payment processing to resume smoothly.

 

Please note that these are just a few possible reasons for the temporary hold on payment processing in QuickBooks Online. To get a more accurate understanding of your specific situation, I recommend reaching out to our merchant support team directly. They will be able to review your account and provide you with personalized assistance to resolve the issue promptly.

 

You can check out this article for more information: Why are my funds on hold?

 

We also have an article that answers frequently asked questions about recording merchant service deposits. You can check this article: Recording QuickBooks Payments bank deposits FAQs.

 

Thank you for your understanding and patience as we work towards resolving this matter. We are committed to providing you with a secure and efficient payment processing experience in QuickBooks Online. Have a great day!

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