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Buy nowLast week and this week my payroll tax submission through Intuit has been rejected by the agency citing that the payment was submitted after the 1:00 PM EST cut off. My submission to Intuit today was at 11:00 AM CDT or 12:00 PM EST. I have still not gotten notice of "agency accepted" and it is approaching 1:00 EST today. What is going on? This has never happened before even when the payment was submitted to Intuit at 5:00 PM CDT in all the years I have been using this payroll service.
You're doing everything right — submitting before 1:00 PM EST — but Intuit may be delaying the relay of that payment to the agency, causing rejections. This is likely either a change in internal processing timing, a technical failure, or new stricter enforcement by the agency. Contact Intuit immediately, keep records, and be prepared to escalate if late penalties are being assessed.
Hi rcrocker1,
I know how important it is to get your payroll taxes in on time to avoid any penalties. I'll make sure you receive the best assistance to address your concerns.
Thanks for submitting your payroll tax to Intuit earlier. Since the agency says it was late after the 1:00 PM EST cutoff, even though you submitted it on time, I suggest reaching out to our QuickBooks Live Support team. They’re the best people to figure out what’s going on and help get it sorted quickly.
Here’s how to contact them:
For more info on contacting support, check out this article: Get help with QuickBooks products and services.
If you have any other questions about QuickBooks Desktop Payroll, just reply to this thread. We’ll get back to you as soon as possible.
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