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Volunteer Treasurer
Level 3

Pledge Payments - How to match online banking transaction

Hello,

 

I followed these instructions to record pledges and payments from donors in our QB account. It worked great! https://quickbooks.intuit.com/learn-support/en-us/accounts-receivable/record-donations-received/00/1...

 

My question, though, is what do I do with the online banking transaction in the QB banking feed? We received this donation via PayPal. I don't see any way to match the transaction in the banking feed to the payment transaction that I created in our PayPal register. If I just add the transaction, then it will be a duplicate. 

 

Please let me know the best way to proceed. 

 

Thanks

Solved
Best answer November 28, 2020

Best Answers
Catherine_B
QuickBooks Team

Pledge Payments - How to match online banking transaction

Hello there, nirmana.

 

I do appreciate that you've performed the steps on how to create pledges and the payment. You have the option to exclude the bank downloaded transaction since you've already recorded the payment within QuickBooks and to avoid duplicates. 

 

Here's how to exclude a bank transaction:

 

  1. Go to the Transactions or Banking page and select Banking.
  2. Select bank.
  3. Locate the transaction and check the box beside it.
  4. Click Exclude

The transaction is now moved to the Excluded tab.

 

If you want to match them, just ensure that the payment you recorded is in the same bank the deposit was downloaded in your bank feeds. Also, the date range in the Match transactions window from the Banking page is within the payment you recorded the payment. 

 

For more details on how to manage bank transactions, you can read the Categorize and match online bank transactions in QuickBooks Online link. 

 

Let me know if you have other questions. Take care!

View solution in original post

2 Comments
Catherine_B
QuickBooks Team

Pledge Payments - How to match online banking transaction

Hello there, nirmana.

 

I do appreciate that you've performed the steps on how to create pledges and the payment. You have the option to exclude the bank downloaded transaction since you've already recorded the payment within QuickBooks and to avoid duplicates. 

 

Here's how to exclude a bank transaction:

 

  1. Go to the Transactions or Banking page and select Banking.
  2. Select bank.
  3. Locate the transaction and check the box beside it.
  4. Click Exclude

The transaction is now moved to the Excluded tab.

 

If you want to match them, just ensure that the payment you recorded is in the same bank the deposit was downloaded in your bank feeds. Also, the date range in the Match transactions window from the Banking page is within the payment you recorded the payment. 

 

For more details on how to manage bank transactions, you can read the Categorize and match online bank transactions in QuickBooks Online link. 

 

Let me know if you have other questions. Take care!

View solution in original post

Volunteer Treasurer
Level 3

Pledge Payments - How to match online banking transaction

Hi Catherine_B,

 

Thanks for your reply. That was helpful. I discovered that I wasn't applying the payment to the same bank account the deposit was downloading into. Fixing that solved the problem. 

 

Take care,

Nirmana

 

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