qbo - intuit payment systems - customer payment bounced after being deposited.
A Customer's Payment bounced through the intuit merchant services. I cannot just delete the payment because it was already deposited. What is the right way to manage the existing customer payment i have on the books. If i apply it to the invoice, it looks paid, if I make a new invoice it will double up revenue. not sure what to do here.
I know I will be getting a credit back from Intuit, and the new payments will be forthcoming. I could make a journal entry to balance out (back out) the doubled up revenue, but suggestions on best practice would be helpful. TIA.