QuickBooks Payments was previously working with Stripe to process payments. As of July 1, 2019, QuickBooks Payments closed all payment processing accounts associated with Stripe. If you received an email, it means Stripe was processing your payments. Moving forward, all payment services will be from directly from us, which will help us improve your experience with payments in QuickBooks.
FAQs for QuickBooks Online Payments:
Q: I received an email Your QuickBooks Payments account is closed. What does this mean?
A: Your QuickBooks Online account is still open, but your QuickBooks Payments account is closed. You can’t take online payments or send pay-enabled invoices right now. Any outstanding pay-enabled invoices you’ve sent to customers aren’t payable online anymore.
Q: I would like to continue processing payments, how do I sign-up to accept payments?
A: Sign in to QuickBooks Online and select the Gear icon. Select Accounts and Settings and then Payments to set up payments again.
Q: I don’t have a QuickBooks Online account, how do I sign-up?