Hello there, Joseph. I'll share details about recording a customer's payments for a single invoice in QuickBooks Online (QBO).
Matching multiple payments directly to a single invoice from the Banking page in QBO isn't available. You'll have to manually Receive Payment and deposit payments into the undeposited funds account so you can combine them into a single deposit.
To start, you'll have to record the separate payments by manually creating partial payments for an invoice. Here's how:
- Go to the + New, then click Receive payment.
- Select the name of the customer from the Customer dropdown.
- Make sure to select the correct currency exchange rate
- From the Payment method dropdown, choose the payment method.
- From the Deposit to dropdown, select the Undeposited Funds account to group the payment with others.
- Enter the amount your customer paid in the Amount received field.
- In the Outstanding Transactions section, select the checkbox for the invoice you're recording the payment.
- Once done, tap Save and close.
After that, if your client's second payment makes the invoice totally paid, then you can generate a bank deposit to combine the payments. Otherwise, you'll have to wait until the invoice is paid before recording a bank deposit.
Furthermore, you can simply exclude payment transactions that showed up in your bank feeds to avoid getting duplicate income. Here's an article for reference: Exclude a bank transaction you downloaded into QuickBooks Online.
Please reply to this post if you have further questions about recording payment transactions with different currencies. I'll be happy to lend a hand. Have a good one!