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I'm committed to helping you overcome this obstacle and ensuring your sixth credit card account appears in QuickBooks Online (QBO), Rob. Let's collaborate to identify and resolve any issues preventing this account from showing up.
Before proceeding, I'd like to clarify if you meant that the transactions are not downloading to the bank feeds. If so, may I know the name of this credit card account? This way, I can check if there are ongoing investigations related to your financial institution.
In the meantime, we can manually update the bank connection in QBO to download and access the latest data from your banking page. Here's how:
- Go to Transactions,
- Pick Bank Transactions.
- Hit Update.
Then, you may also check your credit card's website to check for maintenance notifications.
- Go to their website.
- Sign in to your account.
- Check for messages, notifications, or alerts.
However, if you are trying to link your sixth account, may I know if you encountered an error message?
Temporarily, attempt to connect your 6th credit card account using a private/incognito window or other supported browsers.
For more information, please check out this article: Connect bank and credit card accounts to QuickBooks Online.
By following these measures, we aim to troubleshoot the connection and make sure all your transactions are feeding into QBO as they should. If you have other questions or need further assistance handling bank connectivity in QBO, please tap the reply button, Rob.
