Sales receipt charged from a bank account

VK001 · ‎January 27, 2024

Hello, I processed a sales receipt selecting “payment method” as “quickbooks banking” because I used the customer’s account info. The status is still showing paid then sent but not deposited. I went back to the sales receipt but realized I didn’t select where to deposit funds. I already have my bank connected and normally get my funds deposited a day after when I process a card. Is there a fix to this or it does it just take time?

JamaicaA · ‎January 27, 2024

We have two options to find the sales receipt, @VK001.

First, open the sales receipt again and choose the correct bank in the Deposit to field. Please take note of it so you know where your payments are going. For your visual reference for the steps, I'm providing some screenshots:

Second, if the sales receipt is under the Undeposited Funds. Let's manually create a bank deposit inside the program, then move the funds to the actual bank accounts. I'll show you how:

Click + New and select Bank Deposit.
Choose the account you want to put the money into from the Account drop-down list.
Tick the checkbox for the transaction or entries you want to combine.
Make sure the total of the selected transactions matches your deposit slip. Use your deposit slip as a reference.
Tap Save and close or Save and new.

Once you've decided which action works best for you, match it to the downloaded transaction from your bank.

For additional info, check out the following articles:

I'd also like to share these resources for additional reference about linking the transactions and then compare them with your bank statement:

Please know that you can always reply if you have other questions regarding bank deposits. We'll make sure that everything is sorted out. Have a productive day!

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Sales receipt charged from a bank account

Sales receipt charged from a bank account

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