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Robert804
Level 1

Third Party Billing

We have a customer that works at various sites.  While they normally invoice the head office, they have a need on occasion to send the invoice to a different party for payment.  It could be to the OEM to cover a warranty repair.  Also, to a leasing company to add to the lease.  Or just to an alternate division to pay the invoice.

 

I am looking for suggestions and recommendations on the best way to set this up and manage this in QuickBooks Online?

 

Robert

Solved
Best answer January 15, 2024

Best Answers
MorganB
Content Leader

Third Party Billing

Thanks for following up on this thread, Robert804.

 

I'd like to provide some additional info about creating invoices for third parties in QuickBooks Online.

 

You're correct, the customer would need to manually modify the third party or alternate division mailing address for the invoice. There isn't currently a way for this info to be added to invoices automatically. I can see how having this option would be beneficial. In this instance, I recommend submitting feedback to the Product Development Team for review. This can be done directly through your QBO account by clicking the Gear icon in the top right corner then select Feedback. 

 

After doing so keep an eye out on your emails and the Firm of the Future site as well for info about new feature releases and product updates that often come from great user suggestions like yours. 

 

Please don't hesitate to reach back out if you have any other questions or concerns. I'll be here to help in any way that I can.

View solution in original post

5 Comments 5
FateCandylaneT
QuickBooks Team

Third Party Billing

Thanks for sharing your query here with us, Robert804. Managing invoices to bill different parties from different location may require accurate tracking. Let me help you manage in setting up third party billings in QuickBooks Online.

 

You can set up and use location tracking feature to categorize data from different locations, offices, or regions. Then, set a location information and use that when creating and sending an invoice. Let me show you how:

 

First, turn on location tracking

 

  1. Go to Settings ⚙, then select Account and settings.
  2. Select Advanced.
  3. In the Categories section, select the Edit ✎ icon.
  4. Select the checkbox to track locations.
  5. Select Save, then Done.

 

Then, add a location

 

  1. Go to Settings ⚙, then select All lists.
  2. Select Locations.
  3. Select New, then add the Name of the location you want to track.
  4. Check the "This location has a different company name when communicating with customers." box and enter a name for your company.
  5. Select Save and close.

 

location tracking.PNG

 

Once done, create or open the existing invoice and use this location. Then, you can enter and track the payments received from them. 

 

Furthermore, I've included this reference to guide you in managing and reviewing these entries to make sure they matches your real-life bank statements: Reconcile accounts in QuickBooks Online.

 

I'll be around in this forum if there's anything else you need further assistance with. Feel free to leave them in the comments below. Keep safe and have a good one!

Robert804
Level 1

Third Party Billing

Thank you for your help.  

Using this method, I would still need to manually modify the Billing Address to send it to the Leasing Company or other third-party payer.  Any way to have this automatically populate?

ThirdPartyPayer.JPG

MorganB
Content Leader

Third Party Billing

Thanks for following up on this thread, Robert804.

 

I'd like to provide some additional info about creating invoices for third parties in QuickBooks Online.

 

You're correct, the customer would need to manually modify the third party or alternate division mailing address for the invoice. There isn't currently a way for this info to be added to invoices automatically. I can see how having this option would be beneficial. In this instance, I recommend submitting feedback to the Product Development Team for review. This can be done directly through your QBO account by clicking the Gear icon in the top right corner then select Feedback. 

 

After doing so keep an eye out on your emails and the Firm of the Future site as well for info about new feature releases and product updates that often come from great user suggestions like yours. 

 

Please don't hesitate to reach back out if you have any other questions or concerns. I'll be here to help in any way that I can.

Robert804
Level 1

Third Party Billing

Thank you for the clarification.  I was thinking that was the case, but since this is a common practice, I was wondering how others approached it.  Definitely thank you for letting me know I was not missing something obvious.

 

Robert

MorganB
Content Leader

Third Party Billing

You're welcome, Robert804. Glad I was able to provide some clarification.

 

Check back here from time to time for responses to your post to see if other users have any other methods they're using. The Community has your back if you ever need a hand again in the future. Take care!

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