Void checks

I'll take care of your query about voided checks not appearing in the bank register, Dave. 

When using the register in QuickBooks Online (QBO), you have the option to utilize the filter or funnel icon to search for specific checks and toggle the date from the oldest to the latest transactions. You can also filter to view checks that have been reconciled, cleared, have no status, or are not reconciled. It's important to note that the filter settings may be causing voided checks not to show up in the register, especially if you have specific transaction criteria set up.

Here's how:

1. Go to the Transactions menu, then select Chart of Accounts.
2. Locate the account you want to review, then in the Action column, click on View register.
3. Click the Filter icon, then choose the filters you want to apply. You can use the Find field to search by amount, reference number, or memo.
4. Hit Apply.
5. To remove a filter, select the X next to the filter name. To clear all filters, select Clear filter / View All.

Please see the attached screenshot below:

Additionally, here are some articles that'll guide you in managing your bank transactions:

• Reconcile an account in QuickBooks Online
• Categorize online bank transactions in QuickBooks Online
• Match online bank transactions in QuickBooks Online

If you have other banking concerns or need assistance with your transactions, you can add comments anytime. I’ll be here always.

@LouiseG  RE: First, I suggest thoroughly reviewing the voided check to confirm it has been correctly voided. This will help ensure that the transaction is accurately recorded in the register.

Curious. Is there are incorrect way to void a check? One that will make it disappear from the register?

So the issue is clearly moving to a private browser as QuickBooks Online is a web based product.

As for voiding checks, I've been using quickbooks since the 1990s and this issue only began a few months ago.

Thanks for the help!