Why was my availability to accept credit cards closed? Also, i have had customers pay and have not received my payments any clue where the money went?

Payment processing is a critical aspect of any business operation, and understanding it can significantly enhance your efficiency and customer satisfaction, zredmon. I'm here to provide detailed insights into the payment processing processes available in QuickBooks Payments. 

Generally, if it's your first time processing payments, we'll deposit the funds within five business days. The lead time may take longer since we're still setting up your account. After we're done, your payments will be deposited more quickly, typically within two business days. In this situation, I suggest verifying your deposit speed through QBO. Alternatively, if you aren't utilizing QBO, you can also check it directly in the Merchant Service Center.

Here's how you can check through QBO:

1. Go to Gear icon and select Account and settings.
   
2. Select the Payments tab.
3. Review the Deposit Speed section.
   
   

Additionally, you can also check the status of your customers’ payments by signing in to the Merchant Service Center. By regularly monitoring these payments, you can ensure that your business operates smoothly and efficiently.  If there’s an issue with the payment, we’ll notify you via email. It’ll go to the email address you used as your contact email when you signed up for QuickBooks Payments.

Furthermore, if you have active QuickBooks Payments you should be able to accept credit card payments without any issues. Since you mentioned that this function has been restricted, I encourage you to contact our Live Payments Support Team. They have the resources to pull up your account and further investigate this matter. By contacting them, you can gain clarity on why your credit card acceptance feature is not functioning as expected and receive guidance on how to resolve the issue effectively.

Finally, you can refer to these guides to help you gain a deeper understanding of how QuickBooks Payments deposits work in QBO. These resources provide step-by-step instructions, address common questions and issues, and offer valuable insights to help you manage your payments and maintain accurate financial records in your QBO account: 

• Find out when QuickBooks Payments deposits customer payments
• Common questions about payment deposits in QuickBooks Online

I’m here to assist you with questions or concerns you may have regarding the complexities of processing customer payments, zredmon. Remember, no question is too small or too complex when it comes to processing customer payments. Your engagement is valued, and I look forward to helping you navigate this essential aspect of your business. Let’s work together to enhance your payment processing strategies and ultimately drive your business success.