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Hezzy
Level 2

Receive online payment from select customers

I want to make it so that select customers can pay their invoices online. The last time I setup the merchant services account and turned that feature on, all of my old invoices were all of a sudden able to be paid online through the link that was sent in the original invoice emails. I immediately turned off the merchant services account because I did not want these old invoices to be able to be paid online. How can I turn on the merchant services account and allow only selected future invoices to be paid online, and not allow all previous/past/outstanding invoices to be paid online?

4 Comments 4
Steve_C
QuickBooks Team

Receive online payment from select customers

Hi Hezzy. Currently, there isn't an option to select which invoices have the pay online link added to them after adding merchant services. However, what I can do is input this feedback to our developers to let them know of the desire for such a feature. If you have any other questions though, feel free to leave a reply below so I can get back with you. 

Fiat Lux - ASIA
Level 15

Receive online payment from select customers

@Hezzy 

Explore MP as the backup option.

https:// melio.grsm.io/quickbooks

 

Hezzy
Level 2

Receive online payment from select customers

Hi Steve, thank you. So, if I turn on the pay online option, then there is no way to prevent it from making all previous outstanding invoices able to be paid online? 

Teddy Elsenbaumer
Level 3

Receive online payment from select customers

Hey Hezzy,

 

I know this is possible with a Quickbooks add-on called Bill & Pay, you can choose which invoices would be payable online or through the email link.

 

Bill & Pay info here 

 

I'll keep an eye on this thread, if you have specific questions please reply here or PM me.

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