Receive payment after discount was applied

Caccounting5 · ‎June 06, 2024

Back in 1/2024 we received payment from a customer and they short paid us by $613.71. When this payment was applied it also applied a discount of $613.71 to the invoice. The customer has now sent us payment for that amount of the short pay.

My question is...how do I accept payment on this since the invoice was zeroed out with the discount? I went to delete the discount, but QB is screaming at me that I should not do it since it's over 90 days. I don't want to mess up anything with the financials since that month has been since closed out and reconciled.

Rainflurry · ‎June 06, 2024

@Caccounting5

I would create a new invoice for $613.71 and receive payment on it. You could use a service item linked to the same discount account that was used for the short-pay in January or an appropriate income account. As I'm sure you're aware, if you delete the discount on the original invoice, it will change January's financials which you obviously don't want to do.

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Rainflurry · ‎June 06, 2024

@Caccounting5

I would create a new invoice for $613.71 and receive payment on it. You could use a service item linked to the same discount account that was used for the short-pay in January or an appropriate income account. As I'm sure you're aware, if you delete the discount on the original invoice, it will change January's financials which you obviously don't want to do.

Caccounting5 · ‎June 07, 2024

Yes, this why I do not want to delete it. I was thinking the same thing by adding an invoice, but didn't know if that would look odd if the owners went back and looked to see what this invoice was for.

Rainflurry · ‎June 07, 2024

@Caccounting5

I agree that a new invoice will look odd but I think it's the best solution. You could create a service item called "Balance due on INV #1234" mapped to the appropriate income account, use that as the item on the invoice, make a note in the invoice memo field, and then make the item inactive. Just my $.02.

Caccounting5 · ‎June 10, 2024

Great, thank you! I will just create an invoice! I always say things look ugly sometimes, but get the job done! Thank you again very much for your help and assistance on this!

Caccounting5 · ‎June 10, 2024

Thank you! I will just create an invoice! Sometimes I do things like that and say how ugly they look, but it works! LOL

Thank you again for your help and input!

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Receive payment after discount was applied