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I have a case where a credit card payment from 2019, which was later refunded back to the credit card (still in 2019), and then last month (October 2021) the payment record on the account was UN-applied to the journal entry that had removed the funds from the account in 2019 and then APPLIED to an invoice from October 2021.
This opened up the 2019 journal entry on the account.
Then, a credit memo from a return in October 2021 was applied to the journal entry.
Again, the original credit card payment from 2019 had been REFUNDED IN FULL in 2019. So the funds were not really there on the account. However, when the payment was UN-applied from the 2019 journal entry, the payment appeared as if it was open and available for use on the account.
Because all of this took place in not only a prior YEAR but also a closed period, how do I correct this without altering closed period / prior year numbers?
Please... if anyone out there can figure out how to resolve this, I would so very much appreciate the answer to this issue.
Thank you.
Happy to help, DA2018. You've come to the right place for an answer.
Thanks for sharing the complete details of your concern. I have here a way on how to correct your unapplied credit card payments in QuickBooks Desktop. By doing this, will ensure that your books are accurate and up to date.
With this, I'd recommend reversing the Journal Entry (JE) first before applying for the payment on the invoice. In this way, it will not be shown as unapplied.
Here's how to reverse:
For more information, see this link: What will happen after reversing JE in QuickBooks?
After that, re-apply the credit card payment to the invoice. Once done, the unapplied funds should resolve.
Upon sharing the resolution above, I'd still recommend contacting an accountant since the books are closed. If you don't have one, see this link to get an expert: Find an accountant or advisor.
In addition, check out these articles below to learn more about fees for refunded transactions and other related topics:
If you'd like to add something, feel free to do so. I'd be glad to help you some more. Take care always, DA2018.
This would not help as the journal entry was made to refund the credit card payment back in that prior year. I do not want to reverse the journal entry. I need to figure out what kind of journal entry(-ies) to make to resolve the issues listed in my original post. There are multiple issues there and the resolution offered would not resolve any of those issues. Sorry.
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