Hello there, @samaniyeb. You're on the right track in updating your payment details for your QuickBooks Online (QBO) subscription.
Let me route you to the best support who can help manage your subscription and process your renewal/resubscription payment accordingly.
Since the Community is a public forum, and we'll need to collect some personal information to pull up your account, I encourage you to reach out to our Customer Care team. They have the tools to verify your account and process your resubscription payment so you can continue managing your company with QBO. To do this, here's how:
- Sign in to your QBO company.
- Go to the Help (?) menu.
- Select the Search tab.
- Click the Contact Us button.
- Enter a brief description of your concern in the What can we help you with? field.
- Select Continue.
- Choose a way to connect with us (Send a message or Get a callback).
Also, you may want to check out one of our Help pages as your reference to guide you in managing your QBO account: Your QuickBooks Online account. It includes topics about subscription management, company info, and data and security, to name a few.
Let me know if you have other account management concerns and questions about managing the growth of your business using QBO. I'll gladly help. Take care, and have a great day, @samaniyeb.
