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GIE
Level 1

Sales Receipt

I entered a sales receipt and deposited but the check was return. I would like to know how I can change the sales receipt that has already being deposited, using that same sales receipt number. 

2 Comments 2
Rubielyn_J
QuickBooks Team

Sales Receipt

I appreciate your time for visiting the Community, @GIE.

 

Let me share some details about editing sales receipts in QuickBooks. We need to temporarily remove it from the deposit, edit it, then add it back to the original deposit. I'll show you how to accomplish the tasks.

 

  1. Select the Reports menu. 
  2. Select the Banking section.
  3. Find the Deposit Detail report. 

  4. Find and open the deposit you want to delete.
  5. In the Make Deposits window, you'll see all the payments included on the deposit. Review them and make sure you need to start over.
  6. Right-click in the window and select Delete deposit. Select OK to confirm.

 

Then edit the sales receipt:

 

  1. Proceed to the Customers menu, and select Customer Center.
  2. Look for the customer with the sales receipt.
  3. Right-click the sales receipt and select Edit transaction.

  4. From there, modify the entry with the receipt number.
  5. Once done, click Save and Close.

 

Once done, you can now redeposit the corrected amount. 

 

In keeping with this, I'm also adding this article to learn more about the different ways you can track customer transactions in QBDT: Customer transaction workflows in QuickBooks Desktop.

 

Please let me know if you have other questions about managing sales receipts in QuickBooks. I'll be happy to help you again. Keep safe and have a good day!

GIE
Level 1

Sales Receipt

Thank you for your response. This was quite helpful in resolving the challenge I faced.

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