Multiple donations were received and entered as "sales receipts" and deposited. I have now been informed these were to be applied as payments toward invoices. What is the best way to handle this for each "customer"?
Since these transactions are from the past, we'll have to undo your bank reconciliations from the previous month before correcting any mistakes. This way, we can ensure that your accounts are accurate and up-to-date.
We can undo an entire reconciliation by selecting Reconcile from the Banking menu, and clicking the Undo Last Reconciliation button. Once done, it's time to perform a mini reconciliation/special reconciliation. This process involves reconciling the transactions that have been previously reconciled but now are being displayed as raw entries. Here's how to do it:
Select Banking from the top menu bar.
Select the bank account with the transactions you need to reconcile.
In the Date of Statement field, enter the appropriate date.
In the Ending Balance field, enter the balance of your last successful reconciliation. Then select Continue.
From the Reconcile window, select the transactions that need to be reconciled.
Make sure the Difference field shows $0.00, then click Reconcile Now to complete the process.