Hi there, revpath_consulting.
Let me direct you to the appropriate help so you can sync your Shopify payouts with QuickBooks.
Shopify is a third-party program that works with QuickBooks but not affiliated with it. Having said that, I advise contacting Shopify Support. To ensure that everything is properly synced in QuickBooks, they can check and evaluate the settings in more detail. To find their most up-to-date contact information, use Google search.
Visit our Help Articles for assistance with upcoming tasks and advice on using QBO.
If you need help with anything else, please get back to me. I'd be glad to help. Enjoy your day!
