Hey there, @Vannebego.
Welcome to the QuickBooks Community. It's great having you here with us. Congrats on the new business. How exciting!
In QuickBooks Online, you can set up a deposit or retainer mechanism for your business. The retainer or deposit is considered a liability to demonstrate that, while your company has the money from a deposit or retainer, it does not belong to you until it is utilized to pay for services. You'll turn that liability into income when you invoice the customer and obtain payment.
To do this, you'll need to do the following steps:
- Create a liability account.
- Create a new retainer or deposit item.
- Create a trust liability bank account.
- Create a Sales Receipt or Invoice for deposits or retainers.
For additional information about this process, check out Record a retainer or deposit.
However, before completing any of these steps, it's always best to consult with your accountant. If you don't have an accountant, don't sweat. You can find one here in our Resource Center.
Please don't hesitate to let me know if you have any additional questions or concerns. I'm always around to lend a hand. Take care!