Thank you for bringing this to our attention, Kl.
I got some information about how the Square app imports transactions into QuickBooks Online (QBO).
The reason why you’re seeing a sales receipt when running the report is that QuickBooks receives a sales receipt for every sale that is recorded in Square. These specifics consist of the name of the item, the quantity offered, discounts, shipping costs, and taxes and fees.
Regarding your concern about the dual posting of the transaction as an invoice and a sales receipt, it could be that you created another invoice and recorded the payments manually in your company file. With this, you’ll want to delete the manually recorded transaction to avoid posting this twice in your account.
Here’s how:
- Go to the Sales menu, and select the invoice that you are referring to.
- Scroll down to the Receive Payment window, and press the Clear Payment button. There will be no payment link to the invoice then.
- Go back to the specific invoice, and click the dropdown arrow beside Receive payment.
- Then, choose Delete and Yes.
You can also choose what to delete from either of the two. This is to ensure that this will not be posted twice.
Once sorted out, you can refer to this article to reconcile your account and balance this.
Feel free to comment if you have more questions about QuickBooks and Square transactions. I’ll get back as soon as I can. Have a good one!
