I'm here to route you to the appropriate team to assist you with the charges you received, Taryn.
Before routing you with our support team, let's look at where the charge originated and why it was made.
- Please visit this article: Understand Intuit charges on your credit card or bank statement.
- Fill in the details in the Look up your charge section.
- Once done, click the Look up charge button.
If you still have questions about the charge, I recommend contacting our support team for further assistance. They have the tools to review the charges in a secure environment.
Additionally, you can refer to this article about personalizing your sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online.
Please return to this thread if you have other concerns about charges in QuickBooks. We're always here to help you in any way we can.