The balance in client's undeposited funds account is too high. I found that a deposit from a previous month had been deleted; it was payments made through QuickBooks Payments and the system recorded it. I found that the amount of the deposit had been credited to Sales account on a bank deposit in the month after the deletion. The individual customer account balances do reflect the payments; A/R balance is correct and bank account reconciled.
I need to move the total amount of that deposit out of the Undeposited Funds account and offset the incorrect posting to Sales account. I posted a journal entry to adjust the balances of Undeposited Funds and Sales, but now when I try to create a new deposit, there is a negative amount showing there to select. I am thinking I need to make this deposit Zero, but what do I post on the deposit as the off-set?
