Created with Sketch.Learn about PPP and Loan Forgiveness, stay informed with the latest changes.
Created with Sketch.Need help with 1099's or other Year End topics? Visit our Year End Resources page.
Created with Sketch.New to QuickBooks or using a new product? Visit our Get Started resource page to help you get going.
Created with Sketch.Need to make changes to your account? Visit the Account Manager Portal.
cancel
Showing results for 
Search instead for 
Did you mean: 
Level 1

Update payment method for QuickBooks Online subscription

I unable to update my payment card for my quickbook online, it shows error message "Your payment didn't go through for some reason. Check your information and try again. Or, try another payment method." Kindly assist. Thank you.

3 Comments
Community Champion

Update payment method for QuickBooks Online subscription

Hi @Japan IPL

 

try using a private browser window and try again.  If that doesn’t work, contact support for help directly. 

 

Lynda

Level 1

Update payment method for QuickBooks Online subscription

Hi,
I cant update it too. Where to find the contact number? I cant find it.
Thank you.

JapanIPL

Community Champion

Update payment method for QuickBooks Online subscription

 Tomorrow, when they are open, click the? while in QuickBooks online. All the way to the top right.   You will see a place in there to do an online chat or the telephone number to call.  

 

Lynda

Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us