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TSRivers
Level 1

Voiding an Invoice

New to using QB and I received payments on invoices, but also have bank deposits that are for those invoices. So basically, the income is duplicated and shows too much gross income on P&L. If I void those paid invoices will it take them off the P&L as profit?

4 Comments 4
ReymondO
Moderator

Voiding an Invoice

Hi there, @TSRivers.

 

Yes, paid invoices will be taken off from the Profit and loss report once they're voided. Therefore, these will reduce the amount of your gross income. 

 

Here's how to void invoices:

 

  1. Go to the Accountant menu and select Batch Delete/Void Transactions.
  2. Choose Invoices under Transaction Type.
  3. Select the transaction you want to void from the available transactions list.
  4. Click Review and Void.
  5. Select Back Up and Void. You can also avoid the backup and select Void just from the dropdowns.
  6. Press Yes to affirm you want to void the event.

 

Creating an invoice is part of your usual A/R workflow in QuickBooks Desktop. To know the complete list of workflows and other customer-related transactions, see Accounts Receivable workflows.

Please do let us know if you still have concerns with managing your invoices in the program. We’ll be here to help you always. 

TSRivers
Level 1

Voiding an Invoice

Ok, I'm seriously not trying to be an idiot, but where is the Accountant menu? I'm using QB Desktop 2017

TSRivers
Level 1

Voiding an Invoice

Please see screenshot

Maybelle_S
QuickBooks Team

Voiding an Invoice

Thank you for the screenshot you've provided, @TSRivers.

 

In QuickBooks Desktop (QBDT), the Accountant menu is only available in the QBDT Accountant version. However, we can void transactions one at a time. Here's how:

 

  1. Go to the Customers menu.
  2. Click Create Invoices.
  3. Select the previous arrow.
  4. Click the Delete drop-down arrow, then choose Void.

 

Please let me know if you have other questions. I'm always here to help.

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