Voiding / Deleting Vendor Credits on QB Pro Desktop

It’s nice to have you here in the Community, @FlowCircusInc.

Let me assist you with deleting or voiding vendor credits without applying this to a bill in Quickbooks Desktop (QBDT).

Here's how:

1. From the Vendors menu, select Vendor Center.
2. Select the name of the vendor to see available transactions.
3. Look for the vendor credit you want to delete or void.
4. Click the Main tab under the menu bar.
5. Press the Delete dropdown arrow to Delete or Void the credit.
6. Tap the Save & Close button and select Yes.

If you didn’t see an option to delete the credit after following the steps outlined above. You can create a Journal Entry (JE), you’ll have to Credit the amount from the Accounts Payable (AP) and Debit to Equity Account. Also, kindly ensure to select the correct Vendor for the AP. 

Afterward, Go to the Pay Bills option and link the credit to the JE created. 

I’d also recommend you reach out to your accountant for expert advice. This will ensure you’re your books are correct and the transaction made is placed in the right account.

If you need further assistance with vendors, you can always tap me here in the Community. I’ll be around the corner to lean a hand for help. Have a great day!

Thanks. The credits in question did not appear in the transaction list so I followed the step you've outlined. 

JE crediting A/P and naming the vendor, and debiting an equity account. 
Pay Bill and applying credits to the JE.

However, the balance in the vendor list is increased by that amount. The payment (using credits) isn't reflected.

What am I missing?

 I have vendor credits that I need to show as a refund to my credit card. I cannot find a way to list vendor credits without being in the process of paying a bill and cannot find any way to apply them as a credit card refund. 

Let me guide you on how to show the refund to your credit card, Donna B1.

Recording a refund depends upon different scenarios. When the vendor sends you the refund as credit card credit, you can follow the steps below.

1. Go to the Banking menu, then select Enter Credit Card Charges.
2. From the Credit Card drop-down, select the credit card account.
3. Select the Refund/Credit radio button.
4. Choose the appropriate Vendor name and enter the Date, Ref No, and Amount.
5. Enter an appropriate memo to describe the transaction.
6. If you returned Items, select the Item tab and enter the Items and Amounts from the refund.
7. If the refund does not have Items, select the Expenses tab, select the appropriate Accounts and enter the Amount.
8. Select Save & Close.

Furthermore, learn how QuickBooks generates reports based on the information entered. Learn from this article for you to be guided: Understand Reports.

Please let me know if you have any additional questions about refunds. I'd be glad to help.