We have been using Quickbooks Payments (Intuit Merchant Services) for years to manually key in card transactions for phoned-in orders. We are switching over to Quickbooks Online and want to tie payments into Quickbooks. I started connecting the merchant account from Quickbooks, but when I got to the last step, clicking the Connect button, I get this error:
"Upcoming payments set up from your other QuickBooks company won’t be processed."
First, there is only one company. There is only one merchant account to choose from when linking to Quickbooks. So what does this error even mean? We have two pending credit card charges right now in this account. Does that mean they'll be canceled?
Also, will we still be able to key in phoned-in payments through the same portal we've always used or do we now have to do that differently? If so, where is that done?
