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I'm here to share some details about ACH limits, jholmes4141.
Some QuickBooks Online Payments users have a limit of how much they can get paid online in a 30-day rolling period. Once you reached the processing limit, customers won't be able to pay online until your limit opens up again. Though, you can still get paid with cash or checks.
I'd suggest contacting our QuickBooks Payments Support Team to check on how much limit you have to get paid online. They're equipped with tools to securely pull up your account and verify the details you'll need.
Here's how:
Additionally, I added these articles for additional resources while processing payments in the future:
In case you'll need assistance in dealing with your customers' payments, don't hesitate to get back on this thread. I'm always glad to help in any way I can. Have a good one.
You should have an additional payment processor to accept ACH as backup. Explore these ones:
https:// melio.grsm.io/get-paid
https:// veem.grsm.io/veems
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