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ravisamtani
Level 1

When i enter my new card on intuit payments, it gives Error code: EBPI-400-BILL-066

I am trying to add my NEW credit card on intuit website for billing, but i get the following error:

 

Something's not quite right

Sorry, we are unable to process your request at this time. Please try again later. If the issue persists, please contact technology support and reference this message. (Error code: EBPI-400-BILL-066)
 
Kindly advise what to do.
1 Comment 1
LouiseG
QuickBooks Team

When i enter my new card on intuit payments, it gives Error code: EBPI-400-BILL-066

Hi there, Ravi. The error code EBPI-400-BILL-066 indicates an issue with the billing or payment information you've provided. 

Ensure that the payment information is entered accurately, and confirm that the credit card is both active and valid. Double-check details such as the card number, cardholder's name, CVV, expiration date, and billing address to ensure they match the information on file with your card issuer.


If everything appears to be correct but you still encounter an error, you can use a different credit card. Doing so can help identify whether the problem is specific to your card.
 

Should the error persist even after trying another card, I recommend reaching out to our Live Support team. They can review your account, identify the cause of the issue, and provide assistance to help you successfully add your new credit card.


Here’s how:
 

  1. Open QuickBooks Desktop and navigate to the Help menu.
  2. Select QuickBooks Desktop Help/Contact Us.
  3. Click Contact Us and provide a brief description of your concern.
  4. Sign in to your Intuit account, enter the one-time code sent to your email, and click Continue.
  5. Choose Chat with Us or Have Us Call You for live assistance.
     

You can check our support hours  to ensure prompt assistance.
 

If you have any additional questions, feel free to reach out.

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