This issue can occur when your browser's cache accumulates over time, Hutnickn126. I'm here to help you troubleshoot this problem to ensure your payment is processed smoothly. Let's work together to address this effectively.
Scheduling bill payments in QuickBooks Online (QBO) typically works smoothly. And since you have deleted the old bill, it would be best to update the bill you have entered in QuickBooks to reflect the original or the actual date it was created. This will help keep your books accurate and aligned. After updating the date, try scheduling the bill payment again.
If the issue persist, I suggest logging into your QBO account using an incognito or private browser. There are instances when data issues with your browser can cause QuickBooks to behave unpredictably. In this mode, webpages load without using data from cached files. Therefore, everything it loads comes directly from the website's server.
To do this, you can use the shortcut key on your keyboard:
- Mozilla Firefox: CTRL + Shift + P
- Microsoft Edge: CTRL + Shift + N
- Google Chrome: CTRL + Shift + N
- Safari: Command + Shift + N
After starting a new private browsing session, please log into your QBO account and check if you can now schedule a bill payment to your vendor.
If yes, I suggest clearing your regular browser's cache to help the program run smoothly. You can also use other devices and supported browsers as alternatives.
To further enhance your understanding of the functionalities available, here's a resourceful article on how to utilize QuickBooks Bill Pay for QuickBooks Online: Learn about QuickBooks Bill Pay for QuickBooks Online.
Additionally, this article will guide you on how to effectively track bills and record payments in QuickBooks: Enter and manage bills and bill payments in QuickBooks Online.
Furthermore, consider utilizing QuickBooks Live Bookkeeping to simplify your accounting procedures, maintain accuracy in your financial records, and access expert support. This service can help you concentrate more on expanding your business.
Feel free to revisit this thread if you have additional questions or need assistance with scheduling bill payment. My team and I are always here and ready to help whenever you need guidance. We look forward to supporting you on your journey.
