I appreciate your time in reaching out to the Community for assistance, @fcharlie125. I’m here to help so you can locate your loan payment transactions.
QuickBooks Online depends on the information your bank and third-party app share. You’ll want to contact the Square support team so you can identify where your loan payments are located.
If you connect your Square app to the Banking page, you can select the Refresh button to ensure all transactions will be downloaded. Here are the steps to do it:
- Open QuickBooks.
- Go to the Transactions or Banking menu, then select the Banking tab.
- Click on the account and press Update to refresh.
Once everything is good, you can now categorize your transactions in the program. Then, use this reference to ensure your account are balanced and accurate: Reconcile an account in QuickBooks Online.
Don’t hold back to drop a comment below if you have any other questions or concerns besides your loan payment transactions. I’ll be here to help. Take care always!