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sdtrashvalet
Level 1

where do i find the ach authorization form

 
1 Comment 1
Bryan_M
QuickBooks Team

where do i find the ach authorization form

Good day, @sdtrashvalet. You can find the ACH authorization form by logging in to your Payments account or creating a sales receipt and selecting ACH as a payment method. Allow me to share the full details below.

 

You can follow these steps if you go to your Merchant Services account:

 

  1. Go to the Processing Tools section.
  2. Pick Accept and eCheck.
  3. Enter all the information required.
  4. Choose if you have a signed authorization or the customer is on the phone.
  5. Select a box to validate you've received signed/verbal authorization from your customer that they consent. Check out this eCheck authorization form your clients need to sign and return to you.
  6. Once done, click Submit to process the transaction.

 

 

What's more, you can also locate the form when creating a Sales Receipt transaction. Here's how:

 

  1. Click the + New tab. Select Sales Receipt from the Customers column.
  2. Enter the customer name and other necessary information to process the payment.
  3. Go to the Payment method section and pick ACH.
  4. Choose Enter bank info.
  5. Fill in the needed details and tick the box My customer signed the authorization form or I read the authorization script to them. You can visit the highlighted phrase to access what you want.
  6. Once done, you can Save this account for later and Submit it.

 

You might also find this article helpful when it comes to processing ACH payments: Common questions about QuickBooks Payments deposits in QuickBooks Online.

 

The Community will always have your back if you need a hand with managing your customer payments. If you have other questions, feel free to add them below. Have a good one.

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