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Hi there, @rukhan.
I see you're experiencing difficulty in entering the collector or payment receiver's name in the payment details. We're here to help guide you through this process and ensure we find a suitable solution for you.
By default, the received payment transaction will reflect the name indicated on the invoice. However, as a workaround, we can utilize the Memo field to note the collector's name.
Here’s how to do it:
- Go to the Customers menu. Then, Customer Center.
- Select the customer. Then, double-click on the payment transaction.
- At the bottom portion, enter the name of the collector in the Memo box.
You can check out this resource for your reference: Record an invoice payment.
Once completed, you can also refer to this article for instructions on how to deposit the money into your bank: Record and make bank deposits in QuickBooks Desktop.
These steps will help you keep track of where you actually received the payments, for better record-keeping. If you have more questions about your QuickBooks Desktop, please let me know. I’m here to help.
